Term and Conditions

Last Updated: [Insert Date]

Welcome to Cheap US Topiary Plant Store (“we”, “us”, or “our”). By accessing our website at www.ustopiaryplant.com and making purchases, you agree to these Terms and Conditions. Please read them carefully.

1. User Responsibilities

1.1 Account Information

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Promptly update any changes to your information

1.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Reproduce or distribute our plant images without permission
• Attempt to gain unauthorized access to our systems
• Make false claims about product quality or condition

2. Products and Services

2.1 Plant Descriptions

We strive for accuracy in describing our:

• Azaleas and flowering shrubs
• Climbing clematis vines
• Hydrangea varieties
• Junipers & conifers
• Native plant selections
• Perennial plants
• Custom-shaped topiary plants

Natural variations in plant appearance may occur.

2.2 Special Care Items

Certain plants require particular attention:

• Topiary plants: Custom shapes cannot be returned
• Perennials: Become non-returnable once planted
• Clematis vines: Non-returnable if new growth appears

3. Ordering and Payment

3.1 Order Process

Orders are subject to:

• Product availability
• Processing within 1-2 business days
• Our right to refuse service

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with SSL encryption.

3.3 Pricing

Prices are in USD and subject to change. Shipping costs:

• Standard: $12.95 via DHL/FedEx
• Free: For orders over $50 via EMS

4. Shipping and Delivery

4.1 Delivery Times

After processing (1-2 business days):

• Standard: 10-15 days after dispatch
• Free: 15-25 days after dispatch

Delays may occur due to customs or weather conditions.

4.2 International Restrictions

We cannot ship to:

• Certain Asian countries
• Remote regions without plant transport infrastructure

5. Returns and Refunds

5.1 15-Day Happiness Guarantee

You may return plants within 15 days of delivery if:

• They arrive damaged or unhealthy
• They don’t match your order
• You contact us at [email protected] with:
  • Order number
  • Photos
  • Description of issue

5.2 Non-Returnable Items

Cannot be returned:

• Custom-shaped topiaries
• Planted perennials
• Clematis vines with new growth

5.3 Refund Process

After inspection:

• Refunds issued within 3-5 business days
• Original shipping fees non-refundable
• Original payment method credited

6. Intellectual Property

All content on our site, including:

• Plant photographs
• Growing guides
• Website design
• Branding elements

are protected by copyright and may not be used without written permission.

7. Liability Limitations

7.1 Plant Care

We’re not responsible for:

• Plant health after delivery
• Improper planting or care
• Climate incompatibility

7.2 General Limitations

Our liability is limited to:

• The purchase price of affected items
• Direct damages only (no consequential damages)

8. Governing Law

These Terms are governed by Maryland law. Any disputes shall be resolved in Baltimore, US.

9. Changes to Terms

We may update these Terms periodically. Continued use constitutes acceptance.

10. Contact Us

For questions about these Terms:

Cheap US Topiary Plant Store
3400 Hickory Heights Drive
Baltimore, US 21201
Email: [email protected]